Sign In / Register
arrow_back
Back
Sign in FAQ
I would like to know more about the new Identity service?

We've transitioned to a new identity service. If this is your first login post migration you can still use your exiting username and password.

On this screen enter your username and click next. Follow the instruction on the corresponding screen for a seamless login experience.

How do I register a New Account?

You can register a new account by clicking on the sign-up option on the sign-in/register screen.

An email will be sent to you to validate your email address.

I forgot my password. How can I reset it?

If using a social provider, you follow their instructions:

If you are logging in with an email address, use this “forgot password” option available on your password screen.

How can I switch my verification method?

You have the option to change you authentication method by selecting the “verify with something else” option.

Why am I getting emails from identity.tylerportico.com?

MunicipalOnlinePayments.com hosted by Tyler Portico, the “entry point” for many cloud applications and services developed by Tyler Technologies, Inc. If you chose to use an email address instead of a social provider for sign-in, it’s the identity services that handles your authentication and any management activities that require your email.

Welcome

Things You Should Know BEFORE you make a Payment!

  • All online, phone & text payments made with debit or credit cards will be charged a $3.00 processing fee. Any utility account with a declined payment will be assessed a $5.00 fee for each declined attempt.
  • Any Utility Payments made on accounts in a Cut Off Status AFTER 4:30PM (EST) will be assessed an additional $75.00 AFTER HOURS FEE if services are reconnected before 8:00AM (EST) the following business day.